Salon Policies

Salon Policies

Our Salon Policies

Prices Subject to Change without Notice
In certain instances, our menu prices may change. We will always strive to maintain costs and only change prices when necessary. Our service providers will go over your services and define any changes to pricing if any are needed.

Appointment Policy
We recommend that you reserve appointments in advance in order to receive your preferred date, time and service provider for your services.We may require a credit card or purchase of a gift certificate at the time of booking in order to reserve the appointment.

Cancellation Policy
Our staff is in great demand, so please be respectful to their time and that of other guests by honoring your commitment to be here for your reservation. We require at least 24 hours notice when canceling an appointment. Repeated no-shows or cancellations may require credit card prepayments to reserve an appointment.

Arrival
Our scheduling is designed to permit the correct time needed to complete your services. Please help us by being on time so that we may complete your service as scheduled.

For Your Protection
We regret that we cannot be responsible for loss or damage to personal articles including clothing or accessories. Please keep valuables with you during your appointment. We also ask that you wear the smock provided for protection of your clothing.

Children
We strive to create a relaxing and enjoyable atmosphere for all of our guests. Many of our guests are also parents and look forward to “their” time. We request children be brought into the salon only when they have an appointment.

Health Problems and Comfort Level
Please notify our staff while booking services if you have any concerns we should know about. 

Cell Phones, Pagers and Tranquility
Please turn off your cell phones and pagers prior to arrival. Be mindful of other guest’s space. Many guests savor a much needed private moment.

Staff Selection/Changes
If you feel you would be more comfortable or better served by another staff member-or if you’d just like to get a fresh point of view-please let us know. Remember we work as a team and it is our mission to provide you with the best service.

Gratuities
In appreciation of outstanding service, gratuities may be given at your discretion.

Credit Cards
We accept Debit Cards, Visa and MasterCard.

Product Returns
All product returns must be within 30 days of purchase and at least 50% full. Store credit will be issued if purchased at 760 Salon but no receipt. No cash refunds. No returns accepted for Travel Size products, Make Up, Personal Blends or discontinued products. No cash refunds. A store credit will be issued for returns. Packages and Gift Cards are not refundable, however they are transferable.

Service Guarantee
If you are not satisfied with your service, we require you to notify and rebook your service within 7 days of your original appointment to avoid any additional charges. We strive to better serve our guests.